Introduction to PagerDuty Alternatives
The following article provides an outline for PagerDuty Alternatives. This cloud computing organization specializes in Incident Response Platform for IT team. This company could get a solid venture fund in 2018 and got many accolades in cloud services. Headquartered in San Francisco, USA ad it has operations in Canada, UK and Australia. This platform alerts the users on possible outages and disruption well before it occurs using AI technique and automated processes. This software is available as standalone services or add on to the existing IT set up. Vodafone, GE, American Eagle and Clover network are the renowned customer of PagerDuty.
Features of PagerDuty Alternatives
Given below are the features mentioned:
- On Call Management: IT team is alerted on a possible threat or directed to do certain preventive actions. Thus the team is empowered to take swift action.
- Incident Response: Automated processes to track threats, use the playbooks and contain the breaches at a shortest possible time.
- Event Intelligence: Usage of Artificial Intelligence techniques in predicting threats and recommend resolutions.
- Analytics: Provide insights on the incidence occurrence and impact of the issues to the users and help to plan for preventive steps.
- Visibility: Holistic view of the performance of application landscape with real time refresh are provided to key stakeholders along with other alerts and notifications.
- Integrations: This platform seamlessly integrates with more than 350 applications and easy to configure.
Alternatives of PagerDuty
The very fact that we are discussing on alternatives to PagerDuty shows its invincible position in the market. It enjoys good market share and has good reviews on its features. We are looking for alternatives either because of high cost factor or performance or service issues with PagerDuty.
Given below is the list of Incident Management Software that are competitors to PagerDuty.
|
Sl |
Name | Features of the product and comparison with PagerDuty |
|
1 |
Squadcast | Easy installation, ensure participation of all stakeholders, real time and live support are its unique features. Adopts Site Reliability Engineering (SRE) and Devops practices as against on-call schedules and incident response of PagerDuty. Assures 3 times more value than PagerDuty. |
| 2 | XMatters | It collates insights from the connected applications and present in a way easily interpretable to the users. This tool is expensive and ROI is longer in comparison with PagerDuty. |
| 3 | Opsgenie | This tool specializes in altering, notification and on call management for Devops teams. When compared to PagerDuty it provides good support and maintains good customer relationship. |
| 4 | VictorOps | A powerful Incident management tool that connects power of data with people to empower Devops team to handle future incidences. Easy installation, good support and sound CRM are differentiators with PagerDuty. |
| 5 | Freshservice | ITSM solution leverages ITIL best practice to enhance service delivery. It’s an advanced ticketing tool. Expensive when compared to PagerDuty but easy to install and use. |
| 6 | Dynatrace | Monitors the IT applications landscape. Uses AI technologies in predicting the outages. This automated tool provides visibility to entire stack of applications. It’s easier to install and use but expensive when compared to PagerDuty. |
| 7 | Solarwinds Service Desk | It is a service management tool catering to IT and Employee service domain. Reports can be easily customized. ROI takes longer period of time due to its high cost when compared to PagerDuty. |
| 8 | Jira Service Desk | Owned by an Australian firm Atlassian. Highly customizable service management tool. Costlier than PagerDuty. |
| 9 | TeamViewer | Remote support tool to manage end user devices end to end without compromising on security aspects. It provides seamless connectivity to all end user devices. Easy to install and use when compared to PagerDuty but it is bit expensive. |
| 10 | AppDynamics | Application Performance Management (APM) solution that gets into code level line by line. Provides quick resolution to any glitch in the performance. Costlier solution when compared to PagerDuty. |
| 11 | Splunk | Best tool to process machine generated data and generate insights. This tool provides operational intelligence in a real time mode. It has wide features and When compared to PagerDuty it is easy to use but expensive. |
| 12 | Sumo Logic | One of the Best log analysis tool. Services are offered in SaaS mode only. Provides insights as business intelligence to improve efficiency. |
| 13 | Datadog | Does watchdog function of IT applications. It generates insights from the large volume of data generated by apps for enhancing operational efficiency. This tool is easy to install but costlier than PagerDuty. |
Conclusion
Users will have to exercise abundant caution in evaluating the pros and cons of various alternatives available to them and make the right choice based on the requirement and financial support available to them.
Recommended Articles
This is a guide to PagerDuty Alternatives. Here we discuss the introduction to PagerDuty with the features and respective alternatives. You may also have a look at the following articles to learn more –
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