Overview of ITIL Exam
Information technology infrastructure library, or Itil as we call it, is a framework whose objective is to standardize the selection, planning, delivery, and finally, the maintenance of all the IT services and procedures in an organization. It is widely appreciated and accepted globally because it standardizes the above procedures keeping in mind the needs of different types of business organizations. Here the IT department is not just a back-end service but a service partner of the business. It’s the ability to work in alignment with other practices such as Six Sigma, or COBIT is the reason for its popularity. In this topic, we are going to learn about the ITIL exam foundation.
Certification Levels of ITIL
ITIL offers 5 different certification levels :
1. Itil foundation certification level
At this first level, a general idea is provided about the key features, concepts, and vocabulary used in the life cycle of ITIL services. The links between the different life cycle stages, the mode of operation, and how this level is helpful to service management practices are also discussed here.
2. Itil Practitioner certification level
Any professional will be able to adapt the ITIL structure according to the needs of his organization at this level. Metrics, any changes required in the organization, and communication will be included in this course. This course can be applied after the foundation course.
3. Itil intermediate certification level
This level is module-based, where each concept gives a different focus on ITSM (IT service management). One can take as many intermediate qualifications as required. This course includes service life cycle and service capability modules.
4. Itil expert level
This level is for those candidates who have expert knowledge of the ITIL scheme and who have a maximum number of ITIL certificates. This level will be dealing with the best practices of ITIL services.
5. Itil master level
One can reach this level only after he has successfully applied the principles, techniques, and procedures of itil in his business assignments and has achieved the desired goal. This is the highest level of certification where written assignments and oral interviews are conducted.
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Job and Career Opportunity after ITIL Exam
The ITIL framework is accepted globally, and organizations have started seeing the advantage of hiring an ITIL certified employee. Firms that have adopted the ITIL practices as their internal standard will always want to employ ITIL certified individuals over non-certified ones. This leads to more successful projects, and the firms do not have to deal with financial as well as time loss.
An ITIL certificate added to your resume indicates to the employer that the individual has invested in himself to achieve a higher degree of knowledge regarding ITSM and will prove to be an asset to the company in the long run.
An itil certified individual can avail jobs such as business relationship manager, service level manager, incident manager, change manager, IT architect, IT supports technician, IT operations manager, IT project and program manager, to name a few.
My ITIL Subscription
A wide range of practice templates, tool kits, and resources can be accessed as a My Itil subscriber. These can be applied as Itil best practices and assist you in excelling in your career. You will have the latest publications and verifiable digital badges. Once you subscribe to this, you become a member of a community with similar-minded professionals.
It is a simple, to-the-point development with a lot of clarity.
The key benefits of My ITIL are :
- Endorse me: where a CPD toolset is provided to get a digital badge that is aligned to your itil certificate of the highest level.
- Develop me: You will have an advantage to the industry trends as you will have access to ITSM best-practice publications, reports and white papers.
- Support me: You will have toolkits to help you apply what you have learned and itil exam resources to make you successful.
- Connect me: where you are connected with a community of like-minded people.
ITIL Exam Digital Badge
After completing the CPD activity, you will get a verifiable digital badge which you can across your website, your email signature, your social media platform, and other online platforms. Since the badge is AXELOS verified, all your development activities will have professional recognition.
Assessment of Skills
There are nearly 25 roles in IT service management and nearly 50 related skills against which you can compare your skills. Once you understand your grey areas, you can start improving on them so that you can achieve your desired goal.
How does it Work?
Anyone who has passed the ITIL foundation exam is eligible for a one-year free subscription to My itil. AXELOS provides this free service.
Once you subscribe to My itil, you will have exclusive access to itil 4 supplementary content, the latest ITSM best-practice publications, resources, and discounts. You will access to 20 CPD points a year also to earn a digital badge. After you add it to your basket, you have to create a user profile and log in.
You can stay in the latest industry trends and assessments that are constructing IT service management. There are exclusive webinars every month where the members are invited. Expthis from all over the world share their views.
The subscription cost is 50 pounds + vat which comes to 60 pounds.
The format is online, and it was published on the 3rd of October 2016. It is available now.
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