Introduction to Telehealth Analytics APIs

Telehealth Analytics APIs now do far more than enable video consultations. They actively shape how clinics schedule visits, share clinical context, measure engagement, and improve care quality using data-driven insights.

Modern telehealth platforms rely on analytics to understand patient behavior, appointment adherence, clinician performance, and post-visit outcomes. This article reviews eight leading Telehealth Analytics APIs, starting with iotum and comparing it with solutions such as Wowza Video, TrueConf SDK, Infobip WebRTC, and others.

You will learn what each telehealth analytics API offers for browser-based sessions, waiting rooms, chat, screen or file sharing, and, most importantly, how each platform handles post-visit data such as transcripts, engagement signals, and recordings. We also evaluate integration effort, scalability, and compliance expectations.

Best 8 Telehealth Analytics APIs

Here are some of the best telehealth analytics APIs that help healthcare providers improve patient outcomes through actionable data insights:

1. iotum

iotum is a telehealth video and voice conferencing platform designed for healthcare teams that want fully embedded virtual visits inside their own apps or patient portals. As one of the most comprehensive Telehealth Analytics APIs, it enables browser-based sessions, allowing patients to join securely without downloads on desktop or mobile.

The platform supports essential remote-care workflows, including waiting rooms, chat, screen and file sharing, live annotation, and closed captions. Appointment scheduling and automated reminders help clinics reduce no-shows, while recording and post-visit analytics provide actionable insights into care delivery and patient engagement.

The iotum telehealth video conferencing API improves patient turnout by providing clinic administrators with detailed data insights to support growth analysis.

iotum Key Features

Appointment management: A scheduling API supports booking and “click to join” links, backed by SMS and email invitations plus automatic reminders.
Download-free remote consultation: Video and voice run in the browser, with optional dial-out calls for patients who need phone access.
Clinical collaboration tools: Sessions include text chat, document and screen sharing, waiting room controls, live video annotation, recording, and closed captions.
Virtual care analytics: Recorded visits produce summaries, transcripts, speaking-time metrics, sentiment highlights, keyword extraction, and searchable playback.

iotum Integration Capabilities

iotum is designed for plug-and-play embedding, making it one of the easiest Telehealth Analytics APIs to integrate into existing healthcare products. Developers can add conferencing using web-based components, REST APIs, SDKs, and Webhooks while maintaining full control over branding and UI.

Mobile integration is implemented using React Native and native iOS and Android SDKs. Built on WebRTC and modern web frameworks, iotum allows teams to deploy analytics-enabled telehealth features without rebuilding their technology stack.

The platform integrates with Google Calendar, Outlook, and YouTube streaming to support broader clinical and administrative workflows.

iotum Security & Compliance

Security and compliance are core to the iotum telehealth video conferencing API. The service is HIPAA-compliant and uses WebRTC-standardized security for real-time communication.

It supports meeting locks and one-time access codes and offers data sovereignty across multiple countries to meet regional privacy needs. iotum states that it avoids offshore development and hosts services on major cloud providers, including AWS and DigitalOcean. These controls help healthcare teams run private sessions while keeping patient data protected across devices and locations.

2. Wowza Video

Wowza Video focuses on reliable, low-latency streaming for healthcare applications that depend on synchronized video and clinical data. While not a full analytics suite, it supports Telehealth Analytics use cases where video performance metrics and stream reliability are most critical.

Wowza Video Key Features

Wowza’s platform excels in three areas that matter most in medical scenarios:

Low-latency delivery: The system processes video streams quickly. Healthcare professionals can make swift decisions based on near-instant visual data.
Network reliability: The platform remains stable even under challenging network conditions. This matters especially for first responders and rural telehealth applications.
API-driven scaling: Virtual medical spaces appear automatically. This saves valuable time by removing manual setup steps.

Medical teams can sync video with clinical and vital data. This becomes crucial when multiple data streams need perfect timing. A single physician can monitor several ambulance streams from a single dashboard.

Wowza Video Integration Capabilities

Wowza Video’s REST API provides full control via standard HTTP requests. Developers can access all features via code rather than the user interface. This makes custom telehealth implementations straightforward.

Medical developers like these features:

The API uses JSON syntax for requests and responses
Documentation comes with practical examples and tutorials
Cross-origin resource sharing (CORS) allows applications to make cross-domain requests securely.

MedDV’s experience shows this value. They built their tele-EMS solution using Wowza’s API. This removed manual steps that could cause errors.

Wowza Video Security & Compliance

Security sits at the heart of Wowza’s architecture. The platform protects data at multiple levels:

Username and password combinations guard source connections. This stops unauthorized stream access. SSL encryption protects server-client connections from data theft.

Sensitive medical content gets extra protection through:

Geo-blocking to limit viewing locations
Token authentication for protected content
AES-128 encryption for secure HLS streams
Domain restriction via referer policies.

Healthcare teams will appreciate Wowza’s SOC 2 Type II certification and HIPAA compliance support.

3. TrueConf (SDK)

TrueConf SDK offers a self-hosted approach to Telehealth Analytics APIs, making it attractive for hospitals that require full infrastructure control or offline operation.

TrueConf (SDK) Key Features

TrueConf SDK delivers a 4K telemedicine platform that works even without internet – a huge plus for rural healthcare. Their self-hosted option keeps sensitive health data safe while offering some impressive features:

Free version supporting up to 50 participants with no time limits, perfect for smaller practices
Offline functionality that keeps running without internet access
Medical equipment integration with DICOM file sharing and video capture from endoscopes
Patient monitoring tools that support surgical streaming and remote consultations
Works across major operating systems and web browsers.

Developers can work with the SDK in environments they already know, like Android Studio, Xcode, Apache Cordova, React Native, and .NET MAUI.

TrueConf (SDK) Integration Capabilities

TrueConf stands out for its extensive connectivity options. The system works seamlessly with MCU servers and third-party video endpoints via SIP and H.323. Medical teams can use their existing hardware because of this compatibility.

The SDK supports RTSP, enabling teams to integrate IP cameras and video surveillance devices into their conferences. Teams can broadcast consultations via RTSP on streaming platforms.

Users can connect their Active Directory or any LDAP-compliant directory to sync address books automatically. Single Sign-on technology using NTLM and Kerberos protocols enables secure login without multiple password entries.

TrueConf (SDK) Security & Compliance

Healthcare apps need solid security. TrueConf provides end-to-end encryption that protects all transmitted content, video, voice, text, and documents. Patient information stays safe from unauthorized access.

The platform meets HIPAA requirements through several safeguards:

Private network operation managed by customers
Secure connection via SSL/TLS encryption
Extra AES-256 protection for video, audio, and content.

TrueConf’s security design uses strong identity checks and permission-based access controls. This setup prevents unauthorized access to patient data, making it a solid choice for telehealth.

4. Infobip WebRTC

Infobip WebRTC acts as a flexible communication layer within Telehealth Analytics APIs, particularly for practices that need scalable, browser-based calling with analytics-ready recording and storage.

Infobip WebRTC Key Features

Native SDKs for JavaScript, Android, and iOS power Infobip’s complete suite of live communication options. The system’s Call Link feature makes it simple: healthcare providers generate a URL that patients click to connect instantly through their browser, without any technical expertise.

What makes Infobip great:

Multiple connection types that support everything from basic one-to-one consultations to full multi-party conferencing
Custom branding options that let practices add their text, colors, and logos to the interface
Network quality monitoring alerts both sides when connection issues occur
Platform flexibility ensures most features work smoothly on desktop and mobile devices.

Infobip WebRTC Integration Capabilities

Adaptability makes Infobip truly powerful. The system can operate standalone or integrate with the Calls API to unlock additional features. Developers can match solutions to specific medical needs with this dual approach.

The platform supports various connection types, including web-to-app, web-to-web, web-to-phone, and multi-party conferencing. Teams that need advanced telemedicine features can combine WebRTC with the Calls API to get speech synthesis and better conference controls.

Infobip WebRTC Security & Compliance

Patient data stays secure through Infobip’s security architecture. Users can configure recording options via the web interface or the SDK. The system captures audio-only or both audio and video, depending on the clinic’s needs.

The API or web interface provides secure storage and access to recordings, with options to search, download, and delete recordings. Healthcare providers can maintain detailed records while complying with regulatory guidelines.

5. Huddle01

Huddle01 markets itself as a cost-effective decentralized physical infrastructure network. Huddle01 states its server costs are 95% lower than AWS.

Huddle01 Key Features

A decentralized Real-Time Communication (dRTC) network powers Huddle01 and provides:

Interactions run smoothly with ultra-low latency
Larger groups can join with better scaling options
Private sessions stay secure with end-to-end encryption
Users can connect through mobile and web apps.

The platform lets users make one-on-one video calls, host group meetings, share screens, and join audio conferences.

Huddle01 Integration Capabilities

The platform’s SDK provides developers with access to React, Next.js, and mobile frameworks.

Setup involves three steps:

Installing the packages (@huddle01/react and @huddle01/server-sdk)
Using the Create Room API to generate a room ID
Using dedicated hooks to produce and consume streams.

Developers can record sessions, stream live content, and create custom solutions through API integration.

Huddle01 Security & Compliance

Security issues have plagued Huddle01. A 2022 report revealed that an unprotected server leaked user data, including emails, IP addresses, and crypto wallet details. This leak violates their zero-data-collection policy.

6. Shiguredo Sora

Shiguredo Sora stands out as Japan’s answer to WebRTC streaming. Extensive testing across dozens of solutions highlights its unique approach to video delivery.

Shiguredo Sora Key Features

Shiguredo takes a different path from typical peer-to-peer connections. The platform delivers audio and video via a server, enabling a single source stream to be viewed simultaneously by multiple viewers. This setup really proves its worth when you need expandable solutions.

Browser requirements include:

Chrome/Edge 80+
Firefox 113+
Safari 16.4+

The platform comes with specialized tools that complement its core functionality. These include Zakuro for load testing, Kohaku for stats analysis, and Hisui for recording composition. Right now, each media stream supports one audio track and one video track.

Shiguredo Sora Integration Capabilities

Developers will find Sora’s API structure straightforward. It uses a clear channel identification format: {channel_name}@{project_id}. The platform lets you disconnect channels, push content, and focus spotlights. These features form the foundation for highly customized solutions.

Shiguredo Sora Security & Compliance

Shiguredo uses an innovative hybrid architecture that combines Tailscale with bare-metal servers, unlike cloud-only approaches. This clever setup encrypts Erlang/OTP distribution communication without complex certificate management.

7. Dolby Millicast

Dolby Millicast provides a unique approach to telehealth streaming.

Dolby Millicast Key Features

Dolby Millicast stands out for delivering high-quality streams with minimal latency, making it ideal for medical demonstrations. The platform delivers ultra-responsive communication with latency under 500ms. Users experience crystal-clear visuals at up to 4K resolution and 60 FPS. The system supports a range of video codecs, including VP8, VP9, AV1, H.264, and H.265. WebRTC Simulcast enables effective bandwidth management.

Medical professionals benefit from the platform’s telehealth-focused design. The system includes essential recording and screen-sharing tools that doctors need for patient education.

Dolby Millicast Integration Capabilities

The platform setup involves three main steps. Users must generate API secrets through their dashboard. The next step is to create tokens for publishers and subscribers. Finally, developers implement authentication through REST endpoints.

Developers can build a “token server” that provides unique access credentials to each user. This approach keeps sensitive authentication details protected.

Dolby Millicast Security & Compliance

The platform protects patient confidentiality through comprehensive security measures. WebRTC protocols enable default end-to-end encryption. Both publishing and viewing streams require token-based authentication. Access remains time-limited through expiring tokens.

Additional security features include domain restriction for approved websites. The system uses IP filtering to prevent unauthorized network access. Geographic controls help limit stream access by country.

8. LiveSwitch

LiveSwitch earns its place in our telehealth API lineup. The platform, formerly known as Frozen Mountain, combines adaptability with professional support.

LiveSwitch Key Features

LiveSwitch gives you three ways to connect based on your requirements:

Peer-to-Peer (P2P) for direct 1-1 consultations
Selective Forwarding Unit (SFU) for larger groups
Multipoint Control Unit (MCU) for maximum quality.

The platform adapts seamlessly to different environments and supports multiple languages and frameworks, including the JavaScript SDK for React frontends. The message-passing feature allows users to chat during calls and receive disconnect alerts.

LiveSwitch Integration Capabilities

You need these three elements to begin:

A Developer App (with client ID and secret)
A LiveSwitch User Account
An Access Token

The REST API makes the integration process straightforward by connecting your application to LiveSwitch tools and workflows. Their documentation clearly explains how to authenticate via OAuth.

LiveSwitch Security & Compliance

LiveSwitch ensures HIPAA-compliant protection for patient confidentiality. Data stays secure through encrypted communications.

The core team believes in patient privacy as a fundamental principle, not just a compliance requirement. This dedication shows in their infrastructure design and company culture.

Final Words

Across these eight platforms, the biggest differentiator is no longer video quality; it is data intelligence. Telehealth Analytics APIs like iotum stand out by combining embedded virtual visits with scheduling, collaboration tools, and deep post-visit analytics.

Others specialize in streaming reliability, offline support, or broad WebRTC communication features. Integration models vary from simple web components to deeper SDK and REST setups, which affect build time and control.

Security is a constant theme, with HIPAA alignment, encryption, and access controls table stakes. The right choice depends on your care model, data requirements, and the degree to which telehealth must integrate with existing clinical workflows.

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Telehealth Analytics APIs