Quality Management Course

Overview

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In terms of business, engineering, and manufacturing setups, quality can be described as either the inferiority or superiority of a product, service, process, or output. If a product, service, process, or output fails to fit into the purpose it is slated to achieve, we can deem them as low on quality. On the other hand, if the purpose is met with and the parameters are checked successfully, we can deem the product, service, process, or output as high on quality.

Quality is a very subjective element within businesses and in order to keep the lid tight on the direction that quality points out to, we need to have fix adherence parameters and principles created to keep a check on quality at every stage of the workflow. Quality Control refers to a set of procedures that ensure that a product sticks to a curtained previously defined quality standards. It is that process which allows entities to examine the quality of every aspect of production.

Quality Control stresses on the testing of products in order to bring forward any defects in the projected working of the product and report said defects to the management that will decide upon the decision to allow/deny or modify the release of the product.

 

Defect Management with Quality Control:

Defect Management must incorporate Quality Control in order to preserve the basic quality standard of the product. Since defect management would involve changes in the design and working of the product, major and minor, it becomes imperative to ensure that the modified product adheres to quality standards. Therefore, understanding how defect management can be done keeping in mind quality of the product is of utmost importance while correcting defects in the given product.

A defect is any observable difference between the projected or expected result and the actual result of any activity in software development. Needless to say, defects are unforeseen and unwanted aspects of an activity and need to be detected and removed. Finding of defects is one of the primary goals of testing. Defect management focuses on catching, preventing and minimizing the impact of a defect.

As a process, it must deal with the all actions carried out from the time a defect is logged till the time it is resolved. The process can be complicated and lengthy and can include more than one involved party working simultaneously from more than a single location handling defects. The tools of defect management support the recording and managing of defects that are found during testing and mostly, also enable maintenance of reports and metrics of the same.

 

About Total Quality Management (TQM)

TQM is a completely structured, comprehensive, and organization-wide approach taken towards organizational structuring and management that continuously seeks to improve the quality rendered by the products, services belted out by the organization and the productivity of the resources handling the product. The aim is to continuously induce quality at each and every step of the organizational workflow in a bid to refine and fine-tune the processes and receive continuous feedback as per customers’ norms to refine still further.

 

TQM is different for each and every organization and is mostly linked to the manufacturing industry, but can be successfully applied to any other industry or organization. It also conforms to the various international quality standards such as the ISO 9000 family of standards.

TQM Phases

Conducting TQM at your organization is probably the best decision your organization has ever taken, as it can be a totally life-changing experience for the organization, its employees, the management, the board, and even the customers it caters to. TQM when set in action undergo a series of 4 sequential phases: plan, do, check, and act (or, the PDCA cycle).

 

Plan – In this phase, the problem to be addressed is correctly defined and the necessary, relevant data is collected in a bid to find out and analyze the root cause of the problem at hand.

Do – In this phase, after the root cause is found out, a solution is concluded and developed to be implemented. Success metrics are decided and put into place, and the effectiveness meter is set in motion to determine the success of the solution.

Check – In this phase, the results that are yielded from the success metrics with a simple, yet thorough before-and-after comparison of the data.

Act – In this phase, the results of success are documented and published to inform others about different changes in the process. Other problems are also kept in mind and these documentations addresses them in the following PDCA cycle.

TQM Collaborations

TQM is a versatile quality management approach that can be integrated with many other project management approaches in the market, to be able to yield desired results under the scales of performance, productivity, and quality. TQM can be readily put into collaborations with the following techniques, methodologies, and approaches to find the perfect blend of quantity and quality:

 

TQM with Continuous Improvement

TQM with Statistical Process Control

TQM with various quality improvement techniques, such as Ishikawa, Pareto charts, run charts, etc.

TQM with Six Sigma

TQM with Lean

TQM with Quality Circle

 

Each of these collaborations/integrations will be discussed in this training Program.

Curriculum

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Sample Certificate

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Reviews

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VERY INTERESTING COURSE

This course of Oracle's Primavera P-6 has proven to be a perfect boost for starting a new career as a project planner as it goes into a lot of detail and provides very clear examples. The tutors are doing a great job providing very useful information in a consistent pattern and attention to detail. Recommended.
Linked

Lampros Styliaras

Nice course with extras

This course covered all of what I needed to learn and a lot extra. Covered off all of the basics and advanced parts of Agile and also went into soft skills and other aspects of project management. Would recommend it for anyone wanting to understand the ideas behind agile and scrum. Only reason it didn’t get 5 stars is the spee was a little slow.
Linked

Ethan Solace

Agile and Scrum Certification Training

Interesting course, well explained, although soft-skills & communication sections are in my opinion are not necessary. More examples with scrum and agile team management would be appreciated. It would be also good to include software examples that would help to manage scrum teams, user stories, sprints, etc.
Linked

Mantas Å lepetys

Adequate Introduction

An adequate introduction to the Pivot Table cloud app, as well as PM tools, lingo and reporting. Additional information includes integration with Jira, Confluence, Bugzilla, time logging systems. Plus API integration. This would be a good starter tool across an agency, but perhaps not at the enterprise level.
Linked

Mytch Parks

Great Value and great Class

Great value and great class, a must take to advance your career. I found that the class and the format in which is tough are great for self paced learners. One can complete the certification at own pace and replay the parts that are unclear. Great value for the price and will recommend this product to my colleagues.
Linked

Omar DeCastro

Schedule Model Overview

Very helpful overview. Thank you so much, I've learn so much with this short video overview of schedule model. Everything was easy and simple to understand and all the video was so helpful. I really like chapter 5 example of the project scheduling model, so helpful. Thank you so much!!
Linked

Nhia Mai Lor

TQM Activity and Customers

TQM Activity and Customers covers how Total Quality Management should be understood. Good overview of all considered aspects within TQM from customer, organization and employee point of view. Detailed discussion on how to reach customer satisfaction and Employee involvement is also discussed in detail.
Linked

MARYNETH DE ROXAS

Primavera P6 Project Planner Software Review

I found the course to be easy to follow, informative and demonstrate the key aspects of the software package I am required to use for my day to day duties. Being able to do this in my own time has also been vital due to work so being an online course has allowed me to do this around my working life.
Linked

James Andrew Currie

good intro

it is nice to get some background on this topic, definitely gives you a guide to go through the way you want to take. I also want to add that the monitor it great he is a fluent English speaker who explains to you every matter and provides you the extra push that most of the students need to study besides your school. Greetings.
Linked

Fabrizio Alberti

Great tools

This course is very good and detailed also the tools described are very usefull in the planning process. Furtheremore, it is explained in exceptional detail and the videos are also very helpfull. This course is very good and detailed also the tools described are very usefull in the planning process. Furtheremore, it is explained in exceptional detail and the videos are also very helpfull.
Linked

James Nils Arthur Hepburn

Great course

The course was similar to the Agile Project Management course that I took on eduCBA, but different in that it highlighted key areas differently. I especially liked the way they focused on Scrum and Sprint planning which I thought was extremely beneficial in my current job. I plan on using the information that I learned right away.
Linked

Darryl D Arnold

P6 course

Our future is very dependent on quality of our education, this course and way of teaching was more than I have expect, it does what it says on the tin, very focused on the topic. I have learned a lot for 14 course hours! Course was well structured,well planned and nicely taught. Primavera is an essential tool to build my career towards planning and I am extremely satisfied with Primavera P6 course organised by Ed-Next and strongly recommend it to my colleagues and friends who wish to get knowledge in this sphere!
Linked

Inna Sharonina

Interesting overview of the program

Good Overview on the use of the program. The use of the various labels and Epics was interesting to understand as well as how they apply to the Analytics. A little more information on the API tracking for additional statistics would be nice to see, for the complete understanding of the program. Very Nice overview, easy to understand.
Linked

Andrew Underwood

Project Management

This a very wonderful and resourceful platform. I enjoyed every bit of my time on the platform and easily grasped concepts.Every penny was worth it. I can't wait to get on with my next course.
Linked

Ibrahim Abbas

Course Content

Course content is very good and i see it is great course for Primavera 6 version. I will continue the other series of Primavera courses with you as i see you are expert and your way for explanation is very good for me. I hope to go in details with courses for Primavera p 6 soon. Very Happy.
Linked

Muhammad Mamdouh Amer Elsayed Muhammad

Comprehensive Training

Excellent Training material along with Comprehensive contents to cover maximum areas for the Topic. Friendly and easy explanation of the topic by trainers. Global Material included for the training being provided. Understanding the subject was made easy by including the findings by various users.
Linked

CA Nitin Sachdeva

Excellent Content

The course was concise and straight to the point. Having used Microsoft Project in the past, this is an excellent overview for new users. The course takes you through the essentials of using Microsoft project, how to create reports and also shows how resources can be created. Although it is a three hours course content but it is packed full with information.
Linked

Roseline Iddio

Amazing course

There are too many good points to list! The course was very relevant to my job and will help me in most aspects of my work. The hands-on practical training sessions were very good. The trainer got the learning message across by breaking everything down into simplified sections.Handout material was very good as there is a lot of information in them that will help me in my job.
Linked

VAISHNAVI SINGH

Exhaustive Course

It really came as a surprise for me when I went through the curriculum of my Lean Six Sigma Certificate Course. The contents were awesome. They were exhaustive, easy to understand and covered all the aspects of lean management. The icing on the cake was the price point for which I got the entire course and much more whereas in the market they charge a bomb for just the six sigma green belt course. Keep up the good work.
Linked

Kandavel Murugan B

Easy & comprehensive

Well presented, materials very easy to learn and understand, very helpful for the beginners and can be considered a quick review tool in short time as a preparation for the tests practice. Highly recommended!
Linked

Ahmed Soliman

FAQ

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1. Can I access this course from anywhere?

Yes, you can definitely access this course from anywhere & everywhere. Once you are registered for this Online Training Bundle, you will get your own login credentials which you can use to access the video materials and other contents from anywhere.

2. Is there a Classroom Training available for this Online Training?

All our courses are available online so as to enable any user, who may have limited time, to study his courses of choice online. The training materials are accessible 24*7 for the users.

3. Who are the Instructors for this Online Training?

The instructors are Industry based professional who have had tons of experience in the field of Online Training. All the courses in this bundle are based on Industry based standards. Also the courses have been started from Scratch to get the participant well-acquainted with each and every Online Training concept.

4. Are there any Certification Courses for Online Training available in this Online Training bundle?

Yes, there are certification courses available for the same in this Ultimate Online Training Bundle. To name a few- PMI-ACP Exam Prep – PMI Agile Certified Practitioner Training, PMP Exam Prep Training, NCFM based Modules, ITIL Modules, CFA Training etc.

5. When will I receive my certificate for any course?

You will receive certificate for completing each course in the Online Training Bundle. Once you have seen more than 70% of the training material in any course, you can issue your certificate.

6. Are there any Pre-requisites for enrolling to this Online Training Bundle?

No, there are no pre-requisites for this training. Anyone who is keen to learn about specific Industry based domains can enroll for this Ultimate bundle.

7. Will I get any technical Support during my Training at eduCBA?

Yes, you will be getting technical Support from eduCBA. In case you have any technical issue, you can drop us a mail or call us to get your doubts cleared.

8. What are the Payment Options?

There are both Online & Offline Payment options available. In online payment options you pay by Credit Card, Debit Card or Net Banking. In offline payment option you can deposit Cash, Cheque or Demand Draft.

9. What if I have more Queries?

Just drop us a mail on info@educba.com

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