Warranty Lifecycle Management Training

This is an online course on Warranty Lifecycle Management where you will be learning about introduction lifecycle management, Warranty Management Common Issues And OEM Needs, Warranty Management Benefits, Processes, Rules Architecture By OEM and also you will learn about Warranty Situation And System Flow.

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 35m | 5 Videos | 90057 Views |   All Levels

Warranty Lifecycle Management Training:

Through this course we are going to learn about the different views on Warranty Lifecycle Management , Correlations of quality with warranty claims management, Global market realities & challenges of warranty claims processing by OEM (Original Equipment Manufacturer), Common issue of warranty claims management across industries & area of improvement, Benefits of warranty management described with global survey, Important applications & tools been used to process warranty claims effectively & timely.

Important responsibilities of authorized dealers by the OEM, also defined support required from OEM to dealer. Warranty claims process frame with architecture of business rule set by OEM. Warranty claims processing system flow & OEM business rules interface to analyses of root cause of failures, cost impact and essential quality compliances. Warranty failures has negative on customer satisfaction, customer retention & customer loyalty. Warranty business process feedback loop for continue improvement of product quality & reeducation of warranty cost spent.

Warranty Lifecycle Management Training Pre-Requisites:

• Basic Computer Knowledge
• Passion to learn

Warranty Lifecycle Management Training Learning Objectives:

• To learn all processes of warranty lifecycle program and to enhance your knowledge & skill to improve efficiency in warranty claims processing, warranty budgeting & vendor relationship.
• Through this course we are going to learn about the different views on warranty, Correlations of quality with warranty claims management, Global market realities & challenges of warranty claims processing by OEM (Original Equipment Manufacturer), Common issue of warranty claims management across industries & area of improvement, Benefits of warranty management described with global survey, Important applications & tools been used to process warranty claims effectively & timely

Warranty Lifecycle Management Training Target Audience:

• Students (Engineering section)
• Professionals (Warranty claim processing team)
• OEM warranty analysts
• Dealership employees
• Vendor & Supplier employees

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