This online training is to learn in detail about Total Quality Management (TQM). It is important to learn about TQM as it process which decreases the errors in all operational arrears, recognizing mistakes, avoiding waste and reducing the lead times. The tutorials will help you understand what is quality culture and maintaining it, following customer centric approach, customer relationship management, Quality Assurance in TQM, Production, Planning & Control and TQM through Six Sigma.
7h 6m | 57 Videos | 31086 Views | All Levels
About TQM – Total Quality Management Course:
TQM – Total Quality Management is considered an important factor for the long-term success of an organization. It defines the culture, attitude and nature of the organization that continuously improve in delivering high-quality products and services to customers. The various sections of TQM are as follows:
1. Quality Culture in an Organization
2. Customer Centric Approach
3. Customer Relationship Management
4. Quality Assurance
5. Production, Planning and Control
6. TQM through Six Sigma
This course identifies the direct and indirect benefits that can offer organizations to strengthen their competitive positions, adapt to changing or evolving market conditions for better enhancement, higher productivity, elimination of defects and wastes, improved customer focus and satisfaction, increased job security, improve employee morale, etc; TQM describes a management approach to long-term success through customer satisfaction and employee morale. Every individual associated directly or indirectly with the organization participate in improving processes, products, services and the culture in which they work.
Total Quality Management Course Objectives:
The objective of TQM is to decrease the errors in all operating areas, early mistake recognition, error prevention and avoidance of waste, reduction of the lead times, increase of the flexibility and profitability, contented position of the customers and employee morale, etc.
Pre-Requisites for Total Quality Management Course:
Basic quality concepts
A Computer with internet
Learning Objectives of Total Quality Management Course:
The objective of TQM is to decrease the errors in all operating areas, early mistake recognition, error prevention and avoidance of waste, reduction of the lead times, increase of the flexibility and profitability, contented position of the customers and employee morale, etc
Target Audience for Total Quality Management Course:
Anyone who wants to learn the concepts and principles related to total quality management
Engineering and Business Students
Professionals and Business owners
Where do our learners come from?
Professionals from around the world have benefited from eduCBA’s TQM – Decrease Errors, Increase Profit and Assure Quality Courses. Some of the top places that our learners come from include New York, Dubai, San Francisco, Bay Area, New Jersey, Houston, Seattle, Toronto, London, Berlin, UAE, Chicago, UK, Hong Kong, Singapore, Australia, New Zealand, India, Bangalore, New Delhi, Mumbai, Pune, Kolkata, Hyderabad and Gurgaon among many.