Service Level Management

This course specifically deals with understanding the concepts of service level management. The tutorials will start from scratch wherein you get to learn about the Activities of Service level management and Key Process Indicator. The key service level management concepts we are going to learn includes availability management, capacity management, IT service continuity management, information security management and supplier management.

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  |   19032 Learners
  |   Upto 2 hours  2 Hrs
  |   9 Lectures
  |   Appropriate for all  All Levels

“This course was good and was interesting, it helps us in understanding about the investment banking overview , also it is a free course and it provides a free certificate which i think is recognised all over the world. I am writing this educba testimonials to let many of them know about the site i.e. this is a good website helping poor students to get free certificates and some as a low prices which gives benefit to the students and help them in making a good future and getting a job in a multinational companies

— Mohammad Saad Anwar

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