Service Level Management

This course specifically deals with understanding the concepts of service level management. The tutorials will start from scratch wherein you get to learn about the Activities of Service level management and Key Process Indicator. The key service level management concepts we are going to learn includes availability management, capacity management, IT service continuity management, information security management and supplier management.

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  |   18393 Learners
  |   Upto 2 hours  2 Hrs
  |   9 Lectures
  |   Appropriate for all  All Levels

“Very Informative & beneficial course. Had great experience with Educba. It was really helpful. I got so much to study from this course. It had all the accounting information. Keep up this good work. The course was interesting too and practical examples were being used which is really helpful. Had great time learning Accounting.

— Shaza Aijaz Ahmed

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