“Course provides a good high level overview of Six Sigma Process. Map of overall process is provided. Each step of the Six Sigma process map is gone over in a high level detail. Without completing actual calculations in statistical methods, the primary statistical methods are presented. In addition to the presentation, a generalized meaning of these statistical methods are given. As you pay attention to what is presented, you will come away with a good overall understanding of what is involved in the Six Sigma process of improving a business need.
— Michael Kahler