“This was a great course of ITIL. The course went into great detail of the functions of ITIL. This course is a great start to understanding ITIL. Taking this course reminds how important ITIL is for the IT processes. The great thing about this course, are the detailed graphs. I'm a visual learner & really appreciate the graphs used to explain the ITIL process. I would highly recommend this course to anyone, who wants to learn more about the ITIL Foundation process.
— Daniel Scott O'Neil