Learning Paths

FAQ

Login & Password


You can change your username or password through EDUCBA account settings.

Follow the process below:

1. Sign in to your EDUCBA account.

2. Go to "Account" and select "Change Password".

3. Enter both the passwords (old/new) in the appropriate fields.

Below is the given process to retrieve your EDUCBA username or password. 

1. Go to https://www.educba.com/forgot-password/ to retrieve your password.

2. Enter the registered "Email Id" and click "Send". Soon You will get the details of your new password.

If your email id is not working or you get an error message that says "Invalid Email" or we couldn't find an account associated with this email id". The problem for this could be

1. You must be trying login with different email id.

2. Also if you mistyped your email id when you created your EDUCBA Account. You can also try resetting your password and try logging in to reset your password.

If still, the problem persists, you can email us at info

1. If you did not receive the confirmation email, please do check your spam box. It must be because your email service provider is blocking our emails.

2. If you have entered the wrong email address, please use the correct one

3. Try resetting your Password & create a new password.

Below are the steps to reset your password:

1. Click on the "Login Button" in the above right corner.

Yes, You can log in to the EDUCBA online library from any Devices, but you can only be logged in to one computer at a time. Simultaneously multiple logins are not possible at the same time.

To update your profile, sign into EDUCBA account go to "Account" and Select "Profile"

Enter your full name which will reflect in your course completion certificate.

Click "Save" to confirm changes.

We have "Live Chat Option" through which you can contact us, you can also contact us by phone at 09223233650 or you can contact us through "email" at [email protected]. We will be glad to assist you.

Yes!! We are here to provide you the support for all business working days 24*7. You can drop us an email at [email protected] or you can also call us at 092232 33650

If your subscription gets expired, you don't have to worry. EDUCBA has an auto-renewal function through which you can access our course library unless you cancel it manually.

Billing & Payments


Yes, we do require that your browser must accept cookies in order to make a payment. Below are the following resources for more information on how to enable cookies on your preferred browser:

• Chrome - https://support.google.com/accounts/answer/61416

Firefox - https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Internet Explorer

Your credit card information will be secured when you complete your payment at EDUCBA. Your credit card information will be protected against hackers as we use the latest technology SSL. Also, your personal information will be kept secure by our server.

Please make sure that you are using an approved payment method, which are Debit cards, Master Cards, PayPal. But PayPal will not work in certain countries. So you have to use our alternate payment gateways. You can also try using some other browser or device. You can try deleting your cache and cookies.

Your course access is activated immediately once you make the payment. But when the status of payment is not reflected in our system or shows as failed, then your course access will not be activated. In such case, you need to drop us an email at [email protected], and we will update you within 24 hrs.

If the cancellation is done by the delegate after registering, No refund will be made to the delegate. In case of third party courses, Once registered, No refund will be made to the delegate.

You don't need to worry if you have double charged from EDUCBA, you will soon get a refund. For that, you just need to drop an email or contact us so that we can resolve the issue.

As we don't provide an individual course, we provide subscriptions. To know more about our pricing, Visit:- https://www.educba.com/plans/

A payment receipt will be mailed to your registered email ID as soon as you are done with the payment.

We accept credit and debit cards backed by Visa, MasterCard, American Express, We also accept PayPal account payments and 2Checkout (For African Countries). Payment made through cheques and wire transfer are also available, for that you need to send an email us [email protected].

Using educba.com


You can watch all of the courses in our online library. Course videos can be accessed through the EDUCBA website or on our apps for Android devices.

We also offer a variety of learning tools, which include:- Popular Learning Paths, Most Searched Skills, My Free Courses, Customized course recommendations, Certificates of completion, and Course history.

If you have never taken an online course before, you don’t need to worry. Online learning is very simple. EDUCBA provides free trial courses, which you can register online and start learning the course so that you get familiar with the online learning method.

Below are the benefits of becoming EDUCBA member.

1. You will get access to 5067 Courses.

2. You will get access to 202 learning paths.

3. You will get course completion certificates.

4. Any device viewing feature.

5. And offline viewing feature.

EDUCBA does not provide the software associated with course videos. And there is no need of any software to view our training videos, whereas if you want to follow along with included project files then you will need the copy of working software used in the training.

For Free Trials of Adobe software, visit: http://www.adobe.com/in/

For Microsoft office products, visit: https://products.office.com/en-us/try

Yes EDUCBA definitely provides a comprehensive course content which is delivered by an expert. We are sure, if you go through our courses, you will find it more comprehensive.

To learn how to mark and unmark lectures as complete, please read the below steps:

1. Go to the "Course Dashboard"

2. Click on the "Course" that you wish to learn

3. Select the "Course Content" on the left-hand side

4. Click on the section of the course which contains the lecture you wish to mark as complete

5. Click "Mark as Read" option given in the course video 

EDUCBA online library consists of over 5067+ courses and 202 learning paths covering all the topics for eg: Technology, Finance, Business, Design & Creativity, Office Productivity, Certification courses, Project Management, Mobile Apps etc…

EDUCBA daily publishes the new course.

To find the newly added courses,

1. Login to your EDUCBA account.

2. Click on "My Courses" button,

And there you will find all the new courses.

Right now, we are not offering any free courses, but we provide free trial access for 7 days. Here you will get unlimited access to all our courses.

The total number of hours is indicative and it includes a total number of HD videos, additional readings that we provide, text materials, excel materials, and Projects, interaction with the trainers/coordinators and live webinars (If any). In short, it is the total number of hours we expect you to give to the course. So, in some cases, it's a little higher than the number of hours of HD videos.

All types of learning paths i.e both the Professional skill paths and certification paths, for development, IT and creativity can be found on this learning paths page.

Professional skill paths focus on learning and developing specific skills, like JavaScript, the Graphic designer with Coral Draw, Adobe Photoshop, 3D modeler, 3D Artist, Engineering Design Expert and Many.

Whereas Certification Learning Paths help you to focus on Certifications Exams, like Certified Ethical Hack

Our learning paths provide a step by step structured sequence of online courses. Like how to become an I-banker, a web developer, a Hadoop expert, a project manager or anything else. Our learning path contains the number of courses which are based on different profession. But the courses that are available in learning path are from EDUCBA's library which currently has a count of 5067 Courses.

EDUCBA releases the new paths as soon as the majority of the courses are available.

EDUCBA provides the good and high-quality content. Our course content is delivered by expert trainers and from valuable institutes. So why to go for other, if you can learn the best from here.

If you are having technical issues with EDUCBA, you can resolve it by clearing your cache and cookies, clearing cache and cookies are the first steps that you can try to solve your problem on EDUCBA.

Clearing your cache and cookies on a Windows Computer

1. Open your internet browser, i.e Chrome or Firefox

2. At the same time, press "Control-Shift-Delete".

Clearing your cache & cookies on a Mac computer

If you are having a problem with EDUCBA Platform, like trouble in logging or not being able to see course videos, Then Our Technical Support team is happy to assist you with any kind of website issues you are experiencing.

Please contact us at [email protected] and include the following information:

1. Device type:- Laptop/Mobile.

2. Operating system:- Android/IOS.

3. Your Internet connection speed.

4. Complete details of the problem you'

EDUCBA is committed to protecting the privacy and confidential information you provide in connection with your use of this website.

EDUCBA will only collect personal information of users (i.e. name, postal address, email address, credit card number, telephone number), if those users wish to contact us, register for courses, or receive notification of new products or upcoming courses.eduCBA will only use your personal information for the purposes for which you provide it. You can view

Course Content


EDUCBA is a self-learning resource, you can use the EDUCBA library catalog or the search tool to find the courses that fit your interests. If you want to learn more about the particular course, you can click the title and get the information and also see the upcoming sessions. Recommendation courses is another tool in which EDUCBA will suggest courses for you.

If you are not able to find the specific course or topic you are looking for, you can reach us at [email protected]. If we do not have the training material which you have requested then we will submit the request to our content team.

EDUCBA provides popular free courses which industries have demand for, taken up by the industry experts to provide you the glimpse of practice conducted in the corporates.

You can download the course material from the downloadable header in course dashboards.

Mobile Apps


Yes!! EDUCBA have their own app, which is only compatible with Android Devices, Until now we don’t have IOS app, but we will launch it soon.

Following is the Google Play Store link to download the EDUCBA learning app in your device or you can search "educba" in "Google Play Store" - https://play.google.com/store/apps/details?id=com.educba.www then, download the EDUCBA app, install the app and then you can log in with your username and password provided by EDUCBA.

If you are running into video playback issues on the EDUCBA App, try:

1. Closing and restarting the app.

2. Installing the latest updates from Google Play.

3. Updating your Android device's software to the latest version (4.4 and up).

The EDUCBA app may be downloaded from your device's app store. Android: Google Play & Update the same.

Yes from EDUCBA App you can download course videos for offline viewing and learn at any time and at any place.

If you make a payment using the EDUCBA mobile app for an android device, you'll directly pay on the checkout page. To make a payment you can use any accepted payment methods or any other saved card from your account.

To cancel your subscription, In the mobile app:

1. Log into your EDUCBA Mobile App

2.Go to the Subscription Settings.

3. Click on "Cancel Plan" button.

Getting an error while downloading EDUCBA course videos, It must be due to a number of issues, which includes your limitations of the Android operating system, bandwidth limitations or background actions For better results, we suggest you leave the app open until the course videos are fully downloaded.

To access the EDUCBA course history from mobile apps, go to the recently viewed tab & find the course history
The EDUCBA apps for mobile devices have a new feature to make and edit playlists. You can add courses to your playlists by tapping the Add icon next to the course title.

At eduCBA, it is a matter of pride to us to make job oriented, hands-on courses available to anyone, anytime and anywhere. Therefore, we ensure that you can enroll 24 hours a day, seven days a week, 365 days a year. Learn at a time and place, and pace that is your choice. Plan your study to suit your convenience and schedule. Some site features, such as exercise files, transcripts, bookmarks, and account maintenance are not currently available on the app.

EDUCBA Course Certification


A course certificate is an official EDUCBA Credential that confirms that you have successfully completed the course on EDUCBA.

To see all the certificates that you have earned, you can follow these simple steps:

1. Login to your EDUCBA account & Click on "My Account Page" on the right-hand side corner and then go to "My Certificates Tab".

2. After that, you will be able to see the certificates that you have earned. Click on the "Course Name" that you would li

There are certification tests for certain finance live projects you enroll for. otherwise, all the courses are granted certificate particularly when you complete viewing all the course videos, such do not have any test to get your course certificate.

The name on the course certificate is the one which you have used for your ID verification. If you had made a mistake when setting up your ID verification, then you can request a name change. Below is the simple process: Before generating the certificate you need to update your name in "Profile" option and then you will get the certificate as per profile name.

No. We do not have an option of earning a free certificate.

If you have completed all the required assignments in a course and if you are still not being able to get a course certificate, this may be because you may not have successfully completed the course. Please check to make sure that you have fully completed the course. If still, the problem occurs, you can drop us an email at [email protected].

No. There is no deadline to take the EDUCBA Course Certificate, you can download or print it at any time and at any place.

You will get certificate only on our premium plan.

You will get a completion certificate on any of our courses expect certification courses listed here:- https://www.educba.com/courses/all/test-preparation/

Yes. We do provide a certificate of completion of the learning path.

EDUCBA Course Certificate includes:

1. The course Name.

2. Logo of the online training Institute i.e EDUCBA.

3. A verification URL that allows others to check the certificate's authenticity.

4. The instructor's signature.

5. Certificate completion date.

6. A statement that EDUCBA has confirmed the identity of the learner who completed the course successfully.

1. The number of hours you spent working on a course.

2. Your id photograph.

3. The grade you got in the course.

4. Printed or email a copy of the certificate.

Playlists


To create a new playlist, follow the below steps:

1. login to your EDUCBA account.

2. Click "My Playlist" at the top of the page.

3. Click "Create Playlist"

4. E

If you wish to add EDUCBA courses to your playlist.

1. login into "EDUCBA Account".

2. Navigate the mouse cursor to the course you wish to add to the playlist and click on "Add to Playlist Button"

4. Enter the playlist name & click on "Create Playlist"

Reference Files & Assessments


Most of our courses have the exercise files, based on what is necessary for the course. All of our courses do not provide exercise files, it will vary by topic.

We provide exercise files almost for all courses if relevant. Below are the following steps to download our exercise files.

1. You need to browse our course library and select the course which you want to learn. As shown in the snapshot below, we have selected the financial modeling course, here you can see on the left-hand side in the curriculum section. Click on the first video in the curriculum section, as shown in the snapshot below, then click on the "Reference File". And then, d

Check whether you have successfully downloaded the exercise files. Or you can also email us at [email protected]. We will confirm your issue and make sure our content team will make necessary corrections.

We provide exercise files for almost all course if only its relevant. You can also make sure that you have an active subscription plan. If you have the subscription plan and still not being able to access the exercise files, then you can drop us an email at [email protected]. We will further look into this and work with our team.

Settings & Preferences


Subtitles or closed captions are in progress and we have already added them to few courses. Since it is a long process it will take some time before all the videos run subtitles. We would appreciate your patience with us in this.

Sometimes our videos might take more time to get loaded, but as per our suggestion you can pause the video and wait for a few minutes so that it gets loaded before playing. If the problem persists, you can then make sure that you have enabled the cookies, javascript, and flash.

Troubleshooting


Yes EDUCBA do provides the autoPlay feature to their course videos.

If you are facing the audio problems in our course videos, you can try these following tips:

1. Try increasing and lowering the volume of your inbuilt speakers. also, check for the speakers are plugged in properly.

2. Try a USB Headset.

3. Try unplugging and replugging your headset. if possible try using a different USB Port

4. Try restarting the computer.

There is no need for any specific software installed on your computer, as our web player is totally based on HTML5. To use our HTML5 player, you must use a recent version of the browsers (Chrome &FireFox), or any other.

Yes, you can adjust your video playback speeds from x.5 to x2.0. You can do this by launching our web player, click on the speed icon in the lower right corner of the video player. And select the desired speed.

Your bandwidth/internet speed must be up to 2mbps for watching EDUCBA videos and to avoid buffering. If you have less then 2mbps then we would like to recommend you to use our offline player.

If you are running into a video buffering issues on the educba.com, Please make sure that you are using a supported web browser.

Try using a different browser like chrome or firefox. Also, do check if you have activated any extensions, some of the browsers interfere with extensions. Also try clearing your cache and cookies, remove the add-ons, restart your computer and try again. If these steps are not working then you may need to update your Flash Player.